Rakebit Privacy Policy

At Rakebit, we are fully committed to protecting your personal data and ensuring your privacy is respected at every step of your experience on our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our services at https://rakebit.com. By accessing our Rakebit casino online, you acknowledge and agree to the practices described in this document. We encourage you to read it carefully before using our services.

1. Who We Are

Our platform is operated by Rakebit Limitada, a company incorporated in Costa Rica, with services managed by Innovex Tech Holdings Ltd. At Rakebit Casino, we offer a comprehensive crypto casino and sportsbook experience to players around the world. If you have any questions about this policy or how we handle your data, you are welcome to contact us at support@rakebit.com. For VIP-related inquiries, please reach out to vip@rakebit.com.

2. Information We Collect

When you register and interact with our Rakebit crypto casino, we may collect the following categories of personal information:

2.1 Information You Provide Directly

• Your email address and account credentials upon registration
• Communication records when you contact our 24/7 live chat or email support
• Any additional verification details you voluntarily submit
• Information related to your participation in promotions, missions, and tournaments

2.2 Information We Collect Automatically

• Your IP address, browser type, and device information
• Gameplay data, session logs, and transaction history
• Cookies and similar tracking technologies (see Section 6)
• Usage patterns and interactions with our platform features

2.3 Financial and Transaction Data

We operate primarily as a Rakebit crypto platform, meaning most transactions are conducted using cryptocurrencies including BTC, ETH, LTC, XRP, TRON, BNB, BCH, USDT, and DOGE. If you purchase crypto via Google Pay, Apple Pay, Mastercard, or Visa, our third-party payment processors may collect additional payment-related information. We do not store your full card details on our servers.

3. How We Use Your Information

At Rakebit, we use the data we collect for the following purposes:

• To create and manage your account on our platform
• To process deposits and withdrawals, including instant crypto cashouts
• To deliver our Rakebit welcome bonus, rakeback offers, and promotional rewards
• To personalise your experience and improve our services
• To communicate updates, promotional offers, and support responses
• To detect and prevent fraudulent activity, abuse, or unauthorised access
• To comply with applicable legal and regulatory obligations
• To operate our loyalty programme, VIP Club, Free Daily Wheel, and Missions features

4. Legal Basis for Processing

Our Rakebit Casino processes your personal data based on the following legal grounds:

• Contractual necessity — to fulfil our obligations under our Terms and Conditions
• Legitimate interests — to operate, improve, and secure our platform
• Consent — for marketing communications and non-essential cookies
• Legal compliance — where processing is required by law

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our Rakebit casino platform. These include:

• Game software providers and content aggregators
• Payment processors and crypto exchange services
• Customer support and live chat technology providers
• Analytics and security service providers
• Fraud prevention and identity verification partners

All third parties we work with are contractually obligated to handle your data securely and only for the purposes we specify. We may also disclose your data where required by law, court order, or regulatory authority.

6. Cookies and Tracking Technologies

Our Rakebit platform uses cookies and similar technologies to enhance your browsing experience, analyse usage, and deliver relevant content. The types of cookies we use include:

• Essential cookies — required for the site to function correctly
• Analytics cookies — help us understand how users interact with our platform
• Functional cookies — remember your preferences and settings
• Marketing cookies — used to show you relevant promotions and offers

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

7. Data Retention

We retain your personal data for as long as your account remains active or as long as necessary to fulfil the purposes outlined in this policy. We may also retain certain data for longer periods where required for legal, compliance, or dispute resolution purposes. Once your data is no longer required, we will securely delete or anonymise it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data, subject to legal obligations
• The right to object to or restrict certain types of processing
• The right to data portability where applicable
• The right to withdraw consent at any time, without affecting prior lawful processing

To exercise any of these rights, please contact us at support@rakebit.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.

9. Security Measures

We take the security of your data seriously. Our Rakebit crypto casino employs industry-standard security measures including SSL encryption, secure server infrastructure, and access controls to protect your personal information from unauthorised access, loss, or disclosure. While we strive to apply the highest standards of data security, no system is completely immune to risk, and we encourage you to use strong passwords and keep your login credentials confidential.

10. Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that a minor has created an account or provided us with personal information, we will take immediate steps to close the account and delete the relevant data.

11. International Data Transfers

As a global platform, we may transfer your personal data to servers or service providers located in different countries. When we do so, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable privacy standards.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through our platform or via email. We encourage you to review this page periodically. Your continued use of our Rakebit Casino services following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:

• General support: support@rakebit.com
• VIP enquiries: vip@rakebit.com
• Website: https://rakebit.com

We are dedicated to addressing your concerns promptly and transparently. At Rakebit, your trust is the foundation of everything we do, and we remain committed to protecting your privacy every time you engage with our platform.